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Map 18900 NW 2nd Ave, Miami, FL Today 10-7pm (954) 399-6777
Home / Auto Trust USA in Miami, FL / Auto Trust USA customer reviews in Miami FL

How Are We Doing?

At Auto Trust USA, we are always happy to listen to feedback and comments from our visitors. Take a look at what our customers have to say about their experience working with us. We are sure that the reviews will serve as an endorsement of everything we are trying to do here at Auto Trust USA. If you have had a recent experience at Auto Trust USA and would like to tell us more, head on over to our contact us section to find out how to chat with one of our team members.

57 Testimonials
4.9 out of 5 stars
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Best car buying experience I ever had with excellent customer service!!! I live in West Virginia and found a great price on the specific vehicle I had been searching for over several months. Called them on a Sunday (not knowing they were closed) and received a call back from Gary that evening. Gary was so helpful throughout the whole buying process... communicating often, going above and beyond helping me find a carrier to ship me the vehicle, and ensuring everything went smoothly throughout. Highly recommend them!... More
Todd Bebout
2020-06-17
Best dealership and car sales team EVER!!! Vlad Bogdanov was amazing! We had been searching for this particular VW Tiguan online and found it on CarGurus -- through Auto Trust USA. I immediately called and talked to Vlad who treated me like a friend from the start. Within less than 24 hours, I was driving it off the lot! Vlad had arranged the financing, arranged the buying of my Beetle bug (sorry to say good bye to that car) and had us in the clean car in under an hour. We live in Cape Coral but would drive to Miami again for our next car. Top notch team! Thank you Auto Trust. Thank you Vladimir! We feel like family now! (P.S. Hope you find a nice customer for my beetle bug. It served me well for 12 years)... More
Carol Oliver
2019-07-20
I have to say that this is the finest auto dealership I have ever purchased a vehicle through. The buying experience could not be better. Gary went way above what you would expect from any dealership. First class in every way! Thanks again and I look forward to buying my next car through them.
S V
2020-08-07
Juan helped me from A thru Z. I had all vehicle info and finance info before I set foot in the dealership. Once I got there and test drove the car it took 20 minutes to sign all paperwork. I recommend you give this guys a call if you want a really good price and a transparent transaction....don't forget to ask for Juan.
Luis A
2016-03-25
Very helpful, no run arounds & straight forward. Much appreciated!
A Google User
2020-09-11
Juan helped me. I had all vehicle information up front they were very honest all the time.
A Google User
2020-09-12
Best dealership and car sales team EVER!!! Vlad Bogdanov was amazing! We had been searching for this particular VW Tiguan online and found it on CarGurus -- through Auto Trust USA. I immediately called and talked to Vlad who treated me like a friend from the start. Within less than 24 hours, I was driving it off the lot! Vlad had arranged the financing, arranged the buying of my Beetle bug (sorry to say good bye to that car) and had us in the clean car in under an hour. We live in Cape Coral but would drive to Miami again for our next car. Top notch team! Thank you Auto Trust. Thank you Vladimir! We feel like family now! (P.S. Hope you find a nice customer for my beetle bug. It served me well for 12 years)... More
A Google User
2019-07-04
Easiest car buying experience I’ve had. I bought the car out of state which was something I never done before. Talked to Gary Pretzfeld he was upfront and honest about everything. Kept me updated and answered all questions that I had. The car looked just like it did in the pictures and came in great condition. Purchased the car in the beginning of the week car made it to me on Friday of that same week. Definitely recommend for a easy car buying experience
A Google User
2020-09-08
Best car buying experience I ever had with excellent customer service!!! I live in West Virginia and found a great price on the specific vehicle I had been searching for over several months. Called them on a Sunday (not knowing they were closed) and received a call back from Gary that evening. Gary was so helpful throughout the whole buying process... communicating often, going above and beyond helping me find a carrier to ship me the vehicle, and ensuring everything went smoothly throughout. Highly recommend them!... More
A Google User
2020-06-17
I searched for months for the perfect used family vehicle. That vehicle was found through cargurus and Auto Trust USA was worth the hour and half drive to see. Gary was amazing and handled most of the deal over the phone the day before I could ride down there. All that was left was to test drive it to make sure I truly loved it. My hubby even found a car he liked while we were there and they tried very hard to meet my financial goal, but I ended up having to tell he hubby no for now. Even though I was there longer than planned, it was still the least amount of time I've ever spent in a dealership purchasing a car. Thanks guys. You were great!... More
Chelsea Garner
2020-06-10
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