We've provided the answers to our most frequently asked service questions below. If your question isn't answered below please feel free to give us a call or stop in and see us! We're happy to help in any way that we can.
We've all been there before. You're driving along when you notice a yellow light out of the corner of your eye. A quick glance at the dash confirms your fear. It's the check engine light. If you're like most car owners, you're not sure if you should continue to panic or not, and you have little idea what that light is trying to tell you or how you should react. The often misunderstood check engine light or "service engine soon" message can mean many different things. It could be a misfiring engine, a broken oxygen sensor or simply a loose gas cap.
When you see the check engine light it doesn't necessarily mean you need to pull the car over to the side of the road and call a tow truck. It does mean you should get the car checked out as soon as possible. If you ignore the warning, you could end up causing further damage. It could also be a sign that you’re getting poor gas mileage and emitting high levels of pollutants. In any case, if the check engine light is on in your car, it’s time to schedule a service appointment. At our service center, we have factory-trained technicians who can easily check and diagnose what’s behind your check engine light message, at a cost that is nearly always lower than a private garage.
Checking your car's oil level is one of the most vital things that you can do to extend the life of your engine. Not only is it important, but it is a very fast and simple task to complete as well. Follow the steps below to check your oil level.
Changing your vehicle's oil at the recommended intervals is the best thing you can do to ensure it has a long life. As simple as this task may sound, many people are confused about exactly how often their car's oil needs to be changed. While you can always change your oil on your own, at our dealership we offer fast oil change service at a fair price, allowing you to go about your day without breaking your wallet.
Sooner or later, it happens to the best of us, we get a flat tire. Most of us have a roadside assistance membership of some kind but it is always good to know how to do this.
The process of syncing your car's Bluetooth with your iPhone varies depending on the vehicle you drive. However, on the phone it is generally the same.
If your phone is currently synced to a different system, tap on the system it is connected to in order to disconnect from it, and then choose the system that you want it to be synced to. In order to find out what you need to do specifically to your vehicle you may want to visit the manufacturer's website, or there are many forums that you can find online.
If you find you require some assistance with syncing your bluetooth with your iPhone, you could always drop by our dealership and one of our helpful sales representatives or service technicians will be glad to help.
Replacing your windshield wipers is a quick, relatively easy task. You can find wipers at most automotive retail stores. If you are unsure of what kind to use, see your owner's manual or ask a representative at AutoTrust USA.
Repeat the process on the other side and you're done!
No car batteries last forever. Things to take note of: are your headlights dimming, how old is your battery, has your car needed a jump-start; then maybe it's time for a new battery. You should bring your car to an experienced and trusted mechanic but if you have to do it yourself here are some rules. Changing a battery is a quick and easy job in most cars and vans and can be done with minimal tools. The most important thing before you begin is to make sure the battery needs to be replaced.
After all of this, should you actually need a new battery, be sure to buy the correct replacement battery. When you purchase a battery from any authorized retailer, you will have to pay a "core" charge. In most instances, when you bring in your old battery at the time of purchase, you will not get charged this fee. Although, some retailers will refund you the core charge if you bring in your receipt within a specified amount of time.
Remember to properly dispose of the old battery. If you are uncomfortable replacing the battery yourself or you are experiencing any other issue with your vehicle,please contact our service department for a fast and cost efficient solution.
Octane gas is available in several different grades, with each number representing the resistance to burn the fuel has; the higher the rating, the slower the burn. The most common form of octane gas is 87octane. Generally speaking, octane gas increases the cost of fuel, and the higher the grade you purchase the more money you will spend. You can determine what type is needed for your vehicle by... Looking at the owners manual. Checking the manufacturer's website. Most find higher-level octane gas to be desirable because they feel that it keeps their car engines running smoother and because they feel it is a cleaner fuel. The truth though is that although it may be cleaner, most engines will notice minimal difference with the higher gas grade.
If you have questions or concerns about your vehicle, please contact our service department to get answers and fast, cost efficient solutions.
Gasoline prices continue to rise and fall. There are many ways that new or used car owners can improve overall fuel economy by as much as 20%. The first thing that effects fuel economy is how you drive the car.
The other major thing that effects fuel economy is the maintenance of your car.
Checking the coolant level in your car is a fairly simple process. The first thing to remember is to check the coolant level when the car is cold. In most cars today, there is an opaque coolant overflow tank located next to the radiator. The opaque tank is made of white plastic, which allows you to see the inside and be sure that the coolant is at a safe level. You will also find that there are markings on the side to tell you how high or low the level is.
Please keep in mind that most coolants are toxic, and can be fatal to those who come in contact with it.
If you think there may be a leak in your cooling system or if you feel it is time to change your coolant, please feel free to schedule an appointment. Our service professionals will check to see if a little preventative maintenance can save you from having any major issues down the road.
Checking the transmission fluid in your car is a relatively simple procedure and should be done about once per month. To get the most accurate reading you should check the transmission with the engine running and properly warmed up, on a level service.
When checking your transmission fluid be sure to check it's color. Transmission fluid is a pinkish/red color. If your fluid is brown that is a sign that there may be something wrong with the car. If this is the case, schedule an appointment, where our experienced technicians are more than happy to help!
There are several reasons that may explain why your air conditioning system is blowing warm instead of cool air.
Whatever the reason that your air conditioner is not working we are more than happy to assist you! Bring your car to our service center today and our experienced technicians will assist you in diagnosing and fixing any problem.
One thing to keep in mind is that rough idling is not the problem - it is a symptom to an engine issue that has yet to be diagnosed. Your engine could be idling roughly due to a number of different reasons. One reason for a rough idle is it could be time to clean out the fuel injectors or it could be time to change out the spark plugs. Other reasons for the rough idling include:
In order to prevent this problem from happening, you want to regularly schedule tune-ups for your vehicle. During a tune-up the mechanic reviews a number of areas within the engine to make sure that everything is working properly. If your vehicle has already begun to experience this issue it is recommended that you run a diagnostic check to pin point the exact cause of the rough idle. It is recommended that you bring your car to a trusted mechanic to review and diagnosis the problem. You can also go to an auto parts store and use a code reading device that they have available and proceed from there with repairs. A rough idle should be addressed right away; as the longer this symptom occurs the more damage could be done to your vehicle, which will ultimately be more expensive to repair.
The brakes are one of the most important parts of your vehicle and they go a long way to keep you safe behind the wheel. However, it's often hard to determine whether the noises we hear our brakes making are the result of something simple, like air in the brake line, or if they are a warning sign of imminent brake failure. Remember, when your service technician recommends any brake repair, it should be completed as soon as possible to avoid danger. Whether you need a simple brake inspection, brake replacement, brake pad replacement or work on the brake discs, brake pads or rotors, we can help. Our technicians are trained to work on specific makes and models, and our prices are often lower than you can find at an independent garage. For a better idea of what could be causing your brake trouble, read on for answers to common brake questions.
A warranty is a statement made by either the seller or the manufacturer of a product or service promising that it will perform in a specified manner for a specific period of time. When shopping for a vehicle you often hear the term "powertrain warranty". A powertrain warranty is generally a promise to repair or fix an issue with the parts of the powertrain should a malfunction arise based on the agreement signed by the buyer. The powertrain of a car consists of multiple components, such as:
Simply put, the powertrain provides power to the car:
They all work together to make the car run cleanly, smoothly and efficiently. The powertrain warranty is often used as a marketing tool. If a mechanical problem arises within the powertrain and it is covered under the terms of the warranty, either the manufacturer or dealership will have to pay for the repairs to the powertrain. What is covered under the warranty, however, varies greatly between vehicles, manufactures and dealerships. When looking to purchase a vehicle you should review this carefully and be sure to understand all of the terms and conditions within the warranty.
An extended warranty is like an insurance policy on your car, it is a safeguard against unforeseen repairs. An extended warranty may be purchased at the time you buy your vehicle; it's also possible to purchase one later. If you're the type who likes to be prepared for all possibilities, an extended auto warranty may be just what you're looking for. With the ever-increasing cost of vehicle repairs, these can make a lot of sense.
We may be able to provide you with an extended warranty that meets all of your needs. Please contact us and one of our friendly sales representatives will be happy to answer all of your questions.